Question 1

Where can I find BenefitKarma's privacy policy and terms?

Accepted Answer

All current legal documents — including our Privacy Policy, Terms of Service, TCPA Consent disclosures, and Health Data Privacy notice — live in this Legal Center. Each document shows the effective date and links to archived prior versions for transparency.

Question 2

How does BenefitKarma protect my personal information?

Accepted Answer

We encrypt sensitive data, limit who on our team can access it, and never sell your personal information. Sensitive identifiers like Social Security numbers are encrypted at rest and removed from our systems when no longer needed. Full details are in our Privacy Policy.

Question 3

Can I request a copy of my data or ask for it to be deleted?

Accepted Answer

Yes. You can submit a data privacy request from the Legal Center, including requests to access, correct, or delete your personal information. We respond within the timeframes required by California, Virginia, Colorado, and other applicable state laws.

Question 4

Do you sell my information to advertisers?

Accepted Answer

No. We do not sell personal information. When you ask to be matched with a vetted advocate or attorney, we share only the information needed to make that introduction, and only after you give clear consent. You can opt out of any sharing through our Do Not Sell page.

Question 5

Who do I contact about a privacy or legal concern?

Accepted Answer

Use the contact form on our Contact page or send us a Data Privacy Request directly from the Legal Center. We route privacy and legal concerns to a dedicated team and respond within one business day for non-urgent matters.

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