Higher-Level Review
One of three VA appeals lanes introduced by the Appeals Modernization Act (AMA) in 2019, in which a more senior VA claims processor reviews the original decision for clear errors — no new evidence is submitted.
HLR is best when you believe the VA misread the evidence already in your file. It does not allow new evidence — for that, use a Supplemental Claim. The reviewer can request an informal conference to discuss the case.
→ HLR decisions typically take 4–5 months on average.
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Frequently asked questions about Higher-Level Review
What is Higher-Level Review?+
One of three VA appeals lanes introduced by the Appeals Modernization Act (AMA) in 2019, in which a more senior VA claims processor reviews the original decision for clear errors — no new evidence is submitted. HLR is best when you believe the VA misread the evidence already in your file.
Who qualifies for Higher-Level Review?+
Veterans (and in some cases their dependents or survivors) who meet the program's specific service, discharge, and eligibility rules. Use the BK Calculator and Filing Success Score to check your situation.
How do I apply for Higher-Level Review?+
Apply at va.gov (search for the program by name) or work with a free accredited Veterans Service Officer (VSO) through your state VA office.
Where can I get help?+
Use BenefitKarma's free Benefit Eligibility Screener to see what VA benefits you may have missed, or talk with a free accredited Veterans Service Officer (VSO) through your state VA office.