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    VA Benefits
    HLR

    Higher-Level Review

    One of three VA appeals lanes introduced by the Appeals Modernization Act (AMA) in 2019, in which a more senior VA claims processor reviews the original decision for clear errors — no new evidence is submitted.

    HLR is best when you believe the VA misread the evidence already in your file. It does not allow new evidence — for that, use a Supplemental Claim. The reviewer can request an informal conference to discuss the case.

    → HLR decisions typically take 4–5 months on average.

    Also known as

    HLR

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    Frequently asked questions about Higher-Level Review

    What is a Higher-Level Review?+

    A Higher-Level Review (HLR) is an appeal option if you disagree with a VA decision. A more experienced reviewer will look at your existing claim to see if a mistake was made. You cannot add new evidence during this type of review. It's one of three ways to appeal a VA decision.

    When should I choose a Higher-Level Review?+

    You should choose an HLR if you think the VA made a mistake with the evidence you already gave them. For example, if they missed an important document. If you have new information or evidence, a Supplemental Claim might be a better choice for your appeal.

    How long does a Higher-Level Review take?+

    The time it takes for a Higher-Level Review can change. The VA aims to complete these reviews as quickly as possible. You should check the VA's official website or your claim status online for the most current wait times. Each case is different.

    Can I add new evidence during a Higher-Level Review?+

    No, you cannot add new evidence during a Higher-Level Review. The reviewer will only look at the evidence that was part of your original claim. If you have new evidence, you should consider filing a Supplemental Claim instead. That appeal option allows for new information.

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